Astana Safety Guide

Taxi Meter Trick (High Risk) - Unofficial taxis may claim that their meters are broken and request inflated flat rates, especially at the airport and train stations. Always use licensed taxis with visible fare meters or rideshare apps, and agree on a fare beforehand if the meter is not used.

ATM Skimming (Medium Risk) - Scammers set up fake ATM devices, primarily at high-traffic areas like shopping malls or tourist sites, to capture card details. Use ATMs located in well-lit, secure areas such as bank branches, and inspect the machine for any unusual devices before using it.

Restaurant Bill Trick (Medium Risk) - Some restaurants near major tourist spots may present a bill that includes unrequested items or tip amounts that are misleading. Review your receipt carefully before paying and ask for clarity if any unfamiliar charges appear.

Street Currency Exchange Scams (Medium Risk) - Informal money exchange individuals might offer significantly better rates but often use counterfeit bills or deliver less cash than promised, especially around tourist attractions like the Bayterek Tower. Stick to licensed currency exchange offices or banks for safe transactions.

Phony Tour Guides (Low Risk) - Self-proclaimed tour guides may approach you near popular landmarks, offering unofficial tours for a fee. Politely decline and look for established guides with proper credentials or official tour operators.

Fake Charity Donations (Low Risk) - Be wary of individuals soliciting donations for fake charities, particularly in busy public spaces like the Esplanade. Verify any charity’s credentials before donating, and consider giving to well-known local organizations instead.